MVNO self service and network announcements.
The scope was to build high availability self service IVR and network announcements.
The platform was based on master-master mysql server, two opensips servers for load balancing and sip error mapping and asterisk servers.
We’ve built a fully redundant network without a single point of failure.
The service designed to serve as a self-service by phone, customers are calling to the platform and can listen to their current balance(voice, sms, data), can purchase a new plan, when all actions are performed in real time via API to the billing platform.
We made the API integration, built a web management portal for the MVNO tech team so they can control the IVR structure, logs, voice prompts and edit the configuration files.